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Contact Us

We will reply to you within 1 business day if you use the "Submit a Help Ticket" function. Please complete and submit a support ticket if you have any questions about us. It's the most efficient way to resolve issues.

Email - Guaranteed personal reply within 1 business day.

International Live Chat - Available during our standard office hours, please check the top of this page to see if live chat is currently available.

For all pre-sale and after-sale services, we're always happy to help, please click here.

 Service Time: 
From Monday-Friday: Beijing time: 9:00-18:00
                                   New York: 20:00-5:00
                                   Melbounce time: 12:00-21:00
                                   London time: 1:00-10:00
                                   Moscow time: 5:00-14:00

Saturday: Beijing time: 9:00-12:00